ICLUBcentral return policy

For refund requests, contact ICLUBcentral's Customer Support team at 877-334-2582. When considering returns, we want to be reasonable, fair, and crystal-clear. Here's our return policy for both products and services.

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Investor's Toolkit

We accept returns within 30 days of the shipped date of the product. Expect a full refund if the software does not function on your computer and you've made a reasonable attempt with ICLUB's Technical Support to get it to work. A refund request for any other reason may be honored with an exchange of software of similar value. Returns after 30 days will not be accepted.

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myICLUB

We will refund any unused portion that extends more than 3 months past the closing date of the club. myICLUB tax printer: We will refund the full price if the club can't use the printer for some reason, otherwise there are no refunds for the tax printer.

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StockCentral, Equity Research Service, MyStockProspector

We accept returns/refunds within 30 days of when the order for the site was placed. Expect a full refund if the site does not function on your computer and you've made a reasonable attempt with ICLUB's Technical Support to get it to work. A refund request for any other reason may be honored with an exchange of software of similar value. Returns after 30 days will not be accepted.

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Investor Advisory Service (IAS)

If you decide to cancel your IAS subscription within the first 30 days, you will receive a prompt refund of the entire subscription minus a processing fee of $24.50, no questions asked. This will be automatically refunded to your credit card or sent to you via check (depending on the payment method at the time of purchase).

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Small Cap Informer (SCI)

SCI subscribers can receive a refund on the "unused" portion of the subscription. The request can be made over the phone, by submitting a support ticket, or sending a written letter. Requests received on or before the 20th of the month will be applied to the current issue. Refund requests received after the 20th will not go into effect until the next issue.